IELTS Listening Questions Test 16

Section 1 Questions 1-10

Questions 1-3

Complete the notes below.

Write ONE WORD AND/OR A NUMBER for each answer.

Complaint to the airport

Example

Answer

Name:

Jack Dawson

Address:

1 Road, Exeter

Postcode:

2

Telephone:

work: 3 home: 798662

    Questions 4-6

    Choose the correct letter, A, B or C.

    4

    What aspect of the flight does the man complain about?

    • A
    • B
    • C
    5

    What does the man think about the food served during the flight?

    • A
    • B
    • C
    6

    What does the man think of the service of the staff?

    • A
    • B
    • C

    Questions 7-10

    Complete the sentences below.

    Write NO MORE THAN TWO WORDS for each answer.

    The man felt satisfied with 7 because it was quick.

    During the flight, 8 facilities helped him distract from other poor quality of the service.

    As a gift, a 20% discount on the 9 fees will be offered.

    The flight company also offers the man a 10 worth £20.

      Section 2 Questions 11-20

      Questions 11-16

      What is customers’ attitude towards the following services?

      Write the correct letter, A, B or C, next to questions 11-16.

      AThey are very interested.
      BThey might be less interested.
      CThey are not interested.

      11     a free gift

      12     a driver for an extra fee

      13     a package service

      14     updated car models

      15     a discount

      16     a new branch company

        Questions 17-20

        Choose the correct letter, A, B or C.

        17

        What is the problem of the public transport?

        • A
        • B
        • C
        18

        According to the speaker, what is true about the transportation?

        • A
        • B
        • C
        19

        According to the speaker, what is true about the bus?

        • A
        • B
        • C
        20

        What is the existing situation about the price of bus tickets?

        • A
        • B
        • C

        Section 3 Questions 21-30

        Questions 21-25

        Choose the correct letter, A, B or C.

        21

        What was the most difficult problem when the company was founded?

        • A
        • B
        • C
        22

        What is the staff unsatisfied with?

        • A
        • B
        • C
        23

        What was the problem of the manager?

        • A
        • B
        • C
        24

        What does the staff think of the new manager of the company?

        • A
        • B
        • C
        25

        What achievement has the organisation made already?

        • A
        • B
        • C

        Questions 26-30

        Complete the summary below.

        Write NO MORE THAN THREE WORDS for each answer.

        Major Problems of a Company

        Since the company opened, there have been many problems with employment, but there is no 26  He needs to find a venue for financial training. It is very hard to run an organisation and the 27 is of great importance to staying organised. To enhance the organisation skills, there is a section on 28 in the library where some valuable books can be found. In addition, the library contains some useful resources, such as a collection of documentaries on personal organisation, the literature on 29 , and the articles on the 30

          Section 4 Questions 31-40

          Complete the notes below.

          Write NO MORE THAN TWO WORDS for each answer.

          CLIMATE AND ARCHITECTURE

          •    Cases and examples are from practice conducted in 31 as well as rural areas.

          Acid rain

          •    The chemicals have devastating effects on the architecture.

          •    The government try to reduce the negative effects.

          •    Funds have been received from a 32

          •     33 experience lower levels of acid in damaging pollutants.

          •    In recent years, Alter Project focuses on the buildings made of 34

          Pollution

          •    One of the main sources of pollution is from the construction industry.

          •     35 is used to reduce pollution in Sky Tower.

          •    Construction is affected by the increased 36 in winter.

          •    Humidity affects the 37 buildings whose grain can be condensed by moisture from the air.

          Building & Technology

          •    Ground conditions can be a problem when the density of the 38 is wrong.

          •    Architects can now monitor the 39 of buildings.

          •   The government should make 40 for the architects.

            • Answer: 33 Hillcrest
            • Answer: AL698GQ
            • Answer: 754688
              Answer: C
              Answer: A
              Answer: B
            • Answer: security (process)
            • Answer: entertainment
            • Answer: hotel
            • Answer: phone card
            • Answer: C
            • Answer: C
            • Answer: A
            • Answer: B
            • Answer: A
            • Answer: B
              Answer: C
              Answer: B
              Answer: A
              Answer: B
              Answer: B
              Answer: B
              Answer: C
              Answer: C
              Answer: A
            • Answer: solution
            • Answer: role of motivation
            • Answer: culture
            • Answer: management of change
            • Answer: nature of volunteering
            • Answer: cities
            • Answer: bank
            • Answer: skyscrapers
            • Answer: stone (construction)
            • Answer: recycled glass
            • Answer: rainfall
            • Answer: wooden
            • Answer: soil
            • Answer: movement
            • Answer: guidelines